Need help ordering?
Inquiring about a recent order?
We are happy to help!
Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at firstname.lastname@example.org or open a live chat session on any page of our site.CONTACT US
SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.
If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.
Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.
In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment.
Please add email@example.com to your safe sender list to ensure our emails reach you.
For questions about the shipping status of any order or to modify an order before shipment, please contact us at firstname.lastname@example.org
Please note orders under $10 may be excluded from free shipping promotions.
Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.
Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.
Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.
In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipp