NOGU.studio - NOGU - Gemmy Bear Bracelets - Oceanus | Gemmy Bear Bracelet | Aquamarine x Silver

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NOGU.studio - NOGU - Gemmy Bear Bracelets - Oceanus | Gemmy Bear Bracelet | Aquamarine x Silver

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FIND A QUICK ANSWER TO MOST QUESTIONS

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BOTM FAQs

HOW DO I GET THE FREE GIFT WITH MY BOTM?

If you are subscribed to the Bracelet of the Month (BOTM) club and add the required amount of pair with items before your order ships, we've got an extra special surprise for you! 🎉 A free gift will be added to your order as a token of our appreciation. So make sure to grab those pair with items and enjoy the bonus gift! 😊

After the 25th of each month, but before the 1st when the new boxes are prepared, our subscribers will receive an email with specially curated jewelry pairing ideas and discounts to help them reach the free gift threshold. We want to make sure you have all the inspiration and incentives needed to get that awesome bonus present! 💫✨

WHAT IS THE CURRENT FREE GIFT?

To find out what the current free gift is, simply head to the front page of our website or app. You'll be greeted with all the exciting offers and promotions we have going on! 🎁✨

If you're browsing through our products, keep an eye out for the "Rewards" section on most product pages. There, you'll find information about our free product of the week! 🌟😊

FREE GIFT WITH PURCHASE


SPEND OVER $125 CAD AND GET A FREE


Blush | .925 Sterling Silver | Deluxe Firefly Glass Mushroom Bracelet ($98.00 CAD Value)

WHAT IS THE BRACELET OF THE MONTH CLUB (BOTM)?

🌟 Hey there, jewelry lovers! Are you ready to join the exclusive NOGU Bracelet of the Month Club (BOTM)? 🌟

Our subscription program offers two exciting varieties: the standard subscription and the premium subscription. Let's dive into all the fabulous details, shall we?

The Standard Subscription

For just $24.99 USD per month, our standard subscription brings you a delightful package containing one (or more!) stunning bracelet and two brand-new greeting cards. It's like receiving a little burst of happiness right at your doorstep every month!

The Premium Subscription

If you're looking for an extra dose of sparkle, our premium subscription is perfect for you! Priced at $39.99 USD per month, this option includes two or more dazzling bracelets and two additional greeting cards. Talk about an upgrade!

But wait, there's more! 🎉

Each month, before we process your subscription order, we'll give you a sneak peek of that month's new designs (~25th of the month). This way, you have the power to skip a month if something doesn't catch your eye or cancel anytime you want. And don't worry – restarting your membership is as easy as placing a new order.

So what are you waiting for? Join our NOGU Bracelet of the Month Club today and treat yourself to beautiful jewelry surprises every month!

To learn more about our Bracelet of the Month Club and check out the incredible monthly products available to subscribers, head over to our bracelet club page.

HOW DO I SKIP THIS MONTH?

To skip an upcoming subscription order, simply log into your NOGU customer account on our account management page. 📲💻

Logging In

Once you're logged in, navigate to the "MANAGE MY MONTHLY SUBSCRIPTION" button. This will take you to your NOGU Bracelet of the Month Club subscription page. 😄🔒

Managing Your Subscription

On the subscription page, you'll be able to see all your subscriptions and upcoming monthly orders. From here, it's super easy to skip upcoming orders. 🗓️❌

Need Help?

If you have any questions or need assistance with skipping or cancelling your subscription, don't hesitate to reach out to our friendly customer support team at info@nogu.studio. We're always here to help! 💌🎁

WHEN DOES A NEW BOTM COME OUT?

The new Bracelets of the Month offerings are made available on or after the 25th of each month, but will not ship out until after the 1st of the upcoming month. 📅

For example, the August Bracelet of the Month Club will be made available on July 25th, and begin shipping out to subscribers after August 1st. 🎉

WHEN WILL I RECEIVE MY NEW BOTM?

🎉 Hey there! We're super excited for you to receive your new Bracelet of the Month (BOTM) subscription order! 🎁

Your shiny new BOTM will start making its way to you shortly after the 1st of each month. 📅 Our team works diligently to ensure that your order is packed with love and care, so please bear with us as we prepare it for its journey to your doorstep. ✨

Shipping times can vary depending on your location and country, but you can typically expect delivery within about 1 week from the 1st of the month. International deliveries outside USA/Canada may have longer travel time 🌍📦

If you're eager to track your package's progress, keep an eye out for a shipping confirmation email from us. It'll contain all the details you need to follow your BOTM's adventure until it arrives safely in your hands. 💌✈️

We know waiting can be tough, but trust us, it'll be worth it! 😊 In the meantime, feel free to explore our website and discover other fabulous bracelets and accessories that might catch your eye. Who knows, maybe you'll find a perfect match for your BOTM when it arrives! 💖💫

Thank you for being part of our Bracelet of the Month Club family! If you have any further questions or concerns, don't hesitate to reach out to our friendly customer support team. They're always here to help make your BOTM experience exceptional! 🌟🙌

CAN I BUY OLD BOTM DESIGNS FROM PREVIOUS MONTHS?

Can I buy old BOTM designs from previous Months?

🎉 Hey there! We totally get it - sometimes you fall head over heels in love with a Bracelet of the Month Club design and just can't bear to let it go. Well, we've got some exciting news for you! 🎉

Every once in a while, NOGU goes above and beyond to make your dreams come true. We release previous Bracelet of the Month Club products for sale during our exclusive Vault Sales. These sales are like hidden treasure troves, filled with past designs that you may have missed out on.

💫 But here's the catch: Vault Sales are limited-time events. They're like shooting stars - they appear only for a short while and then disappear into the night sky. So, if you want to get your hands on those coveted designs, you need to keep your eyes peeled!

We highly recommend joining our email mailing list and becoming part of our NOGU Insiders Facebook group. By doing so, you'll be the first to know about any upcoming Vault Sales. You won't miss out on any opportunities to snag those beloved BOTM designs that stole your heart.

So what are you waiting for? Join us now and become part of our NOGU family! We can't wait to share all the excitement with you! ✨

HOW DO I CANCEL MY SUBSCRIPTION?

Sorry to see you go!
Remember, you can skip anytime. But if you cancel, we cannot guarantee the price will be the same if/when you'd like to re-join.
To cancel your subscription, please log into your NOGU customer account on our account management page:

Manage my NOGU account Now


Managing Your Subscription

Once logged in, you’ll see a MANAGE MY MONTHLY SUBSCRIPTION button. Clicking this will take you to your NOGU Bracelet of the Month Club subscription page. From here you can select your subscriptions and upcoming monthly orders, and can easily Skip upcoming orders, or Cancel your subscription altogether.

Contact Customer Support

If you need further assistance with skipping or cancelling your subscription, feel free to email our friendly customer support team at info@nogu.studio. We're here to help! 😊🎉💪🌟

👋 We're sorry to see you go, but we understand that circumstances change. We want to make the cancellation process as easy as possible for you. Just follow these steps and you'll be all set! Remember, if you have any questions or need assistance, our customer support team is just an email away. 😊✨💌